General Photography Terms

1. Payment for print orders, albums, frames or other products is requested at the time of placing the order. Title or any
   inference of ownership of the photographic prints or albums, frames or other physical products does not pass to the purchaser until full cleared payment is received. Prices quoted are valid for 30 days, after which the prices may vary. Prints are sold unmounted, mounts can be purchased in addition.
2. Image sizes are 6 inches by 4 inches at a resolution of 240 ppi in JPeG format. We will provide a pleasing colour balance but cannot guarantee exact colour matching. Owing to anomalous reflectance caused by a combination of certain dyes and materials, especially man made fibres it is sometimes impossible to record on film/digital media the exact colour of materials as seen by the human eye. Due to differing light temperatures between indoor light (yellowish/orange) and outdoor natural light (blueish), images may show differing hues. We will attempt to minimise this imbalance between the two environments, when possible, but can not guarantee a complete tonal balance.
3. During your wedding photography session we will automatically re-take any photograph where we can see someone has blinked or looked
   away but it is impossible to guarantee to see them all. The more people in the photograph the more difficult it is to
   see. We can’t ensure that “little-ones” will always smile if we ask them!
4. Digital image files are retained for 24 Months for Wedding sessions and then deleted, online proofs will be removed after 50 days. We guarantee CDs Iif purchased) for 6 months and recommend that they are backed up immediately upon receipt, several times, such backups and copying is fully included in the creative license that accompanies the CD. We will not be able to replace the CD of your images after 6 months has expired.
5. The 1988 Copyright Act assigns the copyright to the Crawley Wedding Photography photographer. It is contrary to the Act and
   strictly illegal to copy or to allow being copied, any photographs or digital images/files (this includes downloading from
   our web site or those of our agents ). All digital image files remain the intellectual property of the photographer.
6. Crawley Wedding Photography reserves the right to use the proofs, prints, images and digital image files for display at the studio, in publicity and marketing material and in websites online, including our Facebook and Twitter pages, for promotional, re-sale, competition entry and any other purpose without liability or compensation to the client or photographic subject. All photography session bookings are only accepted by Crawley Wedding Photography on the basis of these Terms & Conditions, which also amounts to a “Model Release” from those people in the images for the described use above. If this is unacceptable to you, then please write to us withdrawing your approval to this clause stating that you do not give your permission to such use, or alternatively, to what limitation you would like to apply to the image’s usage. Please note that our pricing is based on your acceptance of these Terms and therefore a request to remove clause 6 will alter the price for the session or products.
7. We will endeavour to take all the photographs we have agreed. However, it may not be possible due to circumstances beyond our control, for example if timings have altered or the weather changes and shots outdoors can not be taken or the subjects become reluctant to have their pictures taken or due to technical failure of our equipment. Also, it is often the case that subjects 'resist' having their picture taken by maybe turning away. Our photographers will use their best endeavours to obtain their cooperation, but will not push 'reluctant subjects' into having their picture taken. At all times we will do our very best to follow your wishes, however photographic coverage will be as the photographer's professional expertise determines and no one photograph will be deemed more important than another. Special requests are not binding instruction although naturally every effort will be made to comply with all your requirements. We may not submit to you all the photographs we take at the session, the final selection of images submitted will be entirely at our discretion.
8. It is your responsibility to inform us if there are any subjects who you, or another person, does not wish to have pictures taken, in particular pictures of children or if there are any children attending that require their identity / image to be withheld due to any court instruction/order or legal matter. If this then becomes evident after the session, please let us know immediately.
9. Images will be made available online on our website or that of our agents for a period of time for viewing and proofing, we do not provide hardcopy proofs. You will be given a session number or ID to use to access your images. Please pass this ID to anyone you would like to view your proofs.
10. The responsibility of Crawley Wedding Photography or its agents (including but not limited to photographers, processing laboratories, suppliers, web hosts, postal and delivery agents) to compensate the customer in the case of any negligence of breach of this contract is limited to the cost to the customer of the booked service at the time of booking, and only to the maximum balance already cleared and paid over to Crawley Wedding Photography.
11. In exceptional circumstances such as ill health or incapacity and without notice it may be necessary for the original
    photographer specified to be substituted by another equally competent photographer, or in extreme cases, for the session to be cancelled/postponed. You will be kept informed as much as humanly possible.
12. Retouching, digital manipulation and artistic finishing is available as an optional extra at such rates that are published
    by Crawley Wedding Photography from time to time.
13. Force Majeure or Act of God: The due performance of this contract is subject to alteration or cancellation by Crawley Wedding Photography owing to any cause beyond our control. All efforts will be made to comply with alternate arrangements made.
14. In the event of any dispute regarding these terms or any contract between us and you, both parties agree to consult the British Institute of Professional Photographers to try and obtain conciliation before taking any other action.
15. When booking a wedding session, a nonrefundable deposit of £150 is payable at the time of the booking. The remaining balance is due no later than 14 days before the wedding date and is not refundable. IMPORTANT: Crawley Wedding Photography may amend or cancel any wedding photography booking where the balance due is not paid prior to the wedding. If Crawley Wedding Photography decides to continue with the booking without payment having been made prior to the wedding - and at its sole discretion - Crawley Wedding Photography will retained the images taken at the wedding for a further 30 days while we await payment. If the balance remains unpaid following 30 days from the wedding date the images will then be deleted without further notice.
16. There is no charge made for travel to and from the venue UNLESS otherwise stated and quoted at the time of booking. Typically we may charge for travel and accommodation at cost or rate of 45p per mile. We will calculate an estimate for you based on the information you have supplied.
17. Due to the possibility of high and low temperatures and volatile weather conditions that may be experienced at your wedding, it is a requirement for health and safety reasons that our photographers take the appropriate measures and breaks to ensure that they are protected from such conditions as hot midday sun, rain and strong winds. This may mean that they will be unavailable for short periods while they take any appropriate natural breaks, refreshment, sustenance, protecting electrical equipment from the rain, or to warm up in winter.
18. If you need to cancel or postpone your wedding photography session, please contact us as soon as possible. We will do our best to accommodate a change request to the booking date or time, but any changes are subject to our availability.
19. Wedding Photography booking deposits are not refundable under any circumstances. Please accept that we are likely to have sustained significant financial loss from the cancellation of a wedding, or the booking of our studio and are not able to re-book the session. However, we may at our discretion refund deposits where we have re-booked the same wedding day as that which is cancelled.

Promotions, Discounts and Incentives

1. Our Wedding Photography price may vary from time to time depending on demand and availability, and the price currently shown on our website may change without notice. The price quoted is the price currently displayed on the website at the time of your booking, this is confirmed back to you and is your official contracted price due.
2. From time to time we may offer discounts, or introduce promotions and incentive schemes for our prospects. Such promotions, discounts and incentives, are subject to change and cancellation at anytime and without notice. They are often run for a specific time short time period or group of prospects or customers, once your booking is officially confirmed, the pricing is fixed and will not go up or down or subject to any change whatsoever.
3. Promotions, discounts and incentives are not applicable to historic/past purchases or bookings and are subject to individual terms and conditions, if in doubt, please contact us.

It is agreed that these Booking Terms set out herein are the Terms and Conditions upon which your booking is accepted and represents the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing.

Crawley Wedding Photography